Privacy Statement

ABCKeene.com values your right to privacy. It is our desire to provide you with the latest and exciting web technologies while at the same time a safe online environment.

Collecting Personal Information

ABCKeene.com does collect some personal information, such as your e-mail address, name, home or work address or telephone number. This site also collects anonymous demographic information, which is not unique to you, such as your ZIP code, purchase history, preferences, interests and favorites.

ABCKeene.com collects information about your computer hardware and software. This information can include: Device (such as PC, Mac, iPad/iPhone, Android device, etc.) your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by ABCKeene.com to stay up-to-date with current browser technologies, maintain quality of the service, and to provide general statistics regarding use of the site.

Use of your Personal Information

ABCKeene.com collects this information to provide a better online experience for all users of the website. By understanding what our customers habits and needs are we can address those in future development. We also use your collected information to inform you of other products or services available from ABCKeene.com. On rare occasions you may be contacted to complete a survey relating to products, site browsing experience, or other issues relating to ABCKeene.com

ABCKeene.com does not sell, rent or lease its customer lists to third parties. ABCKeene.com may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ABCKeene.com, and they are required to maintain the confidentiality of your information.

ABCKeene.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ABCKeene.com or the publishers; (b) protect and defend the rights or property of ABCKeene.com; and, (c) act under exigent circumstances to protect the personal safety of users of ABCKeene.com, or the public.

Use of Cookies

ABCKeene.com uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to ABCKeene.com in the future, the information you previously provided can be retrieved.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ABCKeene.com Web site.

Security of your Personal Information

ABCKeene.com secures your personal information from unauthorized access, use or disclosure. We secure any personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Future Changes

ABCKeene.com will occasionally update this Statement of Privacy to reflect company and customer feedback. You should periodically review this Statement to be informed of how we are protecting your information.

If you believe that we have not adhered to this Statement in any way, please contact our team via the webmaster (webmaster@ABCKeene.com).

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. More information on Google's privacy is available on: http://www.google.com/privacy.html

Contact us

ABCKeene.com welcomes your questions or comments regarding the Terms:

ABCKeene.com
Keene Adventist Book Center:
201 S Old Betsey Rd. Keene, TX 76059
email Address: webmaster@ABCKeene.com
Telephone Number: (800)333-1844

Effective as of January 01, 2019

ABCKeene.com takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.

When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected using SSL encryption software. To learn more about SSL, follow this link: https://www.verisign.com.

Access to all of our users' information is restricted. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

All ABCKeene.com servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple Checkpoint and AT&T firewalls and password protection. The servers on which we store personally identifiable information are kept in a secured environment.

All employees are kept up-to-date on our security and privacy practices. Periodiclly, ABCKeene.com employees are notified and/or reminded about the importance of privacy, and what they can do to ensure that customers' information remains protected at all times.

If you have any questions or concerns about ABCKeene.com's security practices, you can send us an email at shipping.abc@txsda.org.

Special Offers

Our special offers are sent only to customers who grant ABCKeene.com permission to send them such information.

To honor the privacy of our users, we offer the option to not receive these types of communications. Furthermore, all special offers are sent via e-mail and include an opt-out link if you no longer wish to receive special offers and news. Customers might still receive intermittent updates on products, services, specials.

Correction/Updating/Reviewing Personal Information

Customers may change or review their stored account information such as street address or e-mail address through our website. You must have your username and password in order to access your account. In the event you forget both your username, please contact our customer service department for assistance.

Choice/Opt-out

For customers who wish to opt-out and stop receiving ABCKeene.com special offers and related news, ABCKeene.com provides several ways to do so. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by sending an email to shipping.abc@txsda.org or calling (800)333-1844

Contact us

ABCKeene.com welcomes your questions or comments regarding the Terms:

ABCKeene.com
Adventist Book Center-Keene
201 S Old Betsey Rd. Keene, TX 76059
email Address: webmaster@ABCKeene.com
Telephone Number: (800)333-1844

Effective as of January 01, 2019

Shipping

ABCkeene.com tries to use the most economic method to have orders delivered. Generally, the United States Post Office (USPS) Media Mail is the least expensive. United States Post Office Priority Mail is also available at a higher rate. United Parcel Services (UPS), which is usually more expensive, is also available. All food items are shipped United Parcel Services (UPS) within the lower 48 states. United Parcel Services (UPS) will not deliver to Post Office Boxes.

Orders normally go out the same day, depending on order volume. Please allow for some time to locate items and packaging when placing your order. Orders being shipped via Unites States Postal Service (USPS) are taken to the Post Office at 3:45 p.m. Monday thru Friday. Orders shipped via United Parcel Service (UPS) are picked up at 4:00 p.m. Monday thru Friday.

ABCKeene.com reserves the right to change the shipping method to best provide service.

Shipping to Prisons

ABCKeene.com delivers to penitentiaries, but it is strongly suggest you contact the prison first to confirm that they accept deliveries and to note any special regulations the prison might have. Most prisons don't allow delivery of hardcover books or leather-bound book/Bibles. Other penitentiaries place a limit on the number of items contained in a package. Most prisons also limit the number of a single item.

The label on the outside of the packages will indicate only the destination address, ABCKeene.com's name, and return address. Special labels or instructions to the packages can't be attached to the package. Gifts can't be sent anonymously to inmates.

Because inmates cannot sign for deliveries, packages must be sent via U.S. Mail. While ABCKeene.com often sends packages via U.S. Mail. Media Mail will be used as the category of mail. There is no way for customers to request a specific shipper.

Shipping Perishable Items

Between May 1 and October 1, some products require special packaging to make sure they arrive in good condition.

The only shipping option for these items is they will be sent UPS Ground and must arrive at the destination within twenty-four (24) hours.

Since special handling is required for these items, there is a shipping charge of $4.00 per shipping container and they are not eligible for free shipping. Shipping is not available to a P.O. Box.

Cancellation/Refund Policy

You may return any items from your order for full refund of original purchase price (shipping charges not included) within 30 days.  You must include a copy of the original paperwork with your return, and the items must arrive back at the Keene Adventist Book Center in re-salable condition.  You are responsible for return shipping unless the product is defective or there has been an error in processing your order.  Please contact the Keene Adventist Book Center at (800) 333-1844) if any items from your order arrive damaged or defective.   Once media products (DVDs, CDs, Software, etc.) have been opened, you may only return them for an exchange of identical product if the item proves to be defective (this does not include scratches and other damage that is the result of misuse)

Contact us

ABCKeene.com welcomes your questions or comments regarding the Terms:

ABCKeene.com
Keene Adventist Book Center:
201 S Old Betsey Rd. Keene, TX 76059
email Address: webmaster@ABCKeene.com
Telephone Number: (800)333-1844

Effective as of January 01, 2019